The Access Guide provides interpretive tours aboard the crew compartment of the NASA Full Fuselage Trainer and performs necessary work related to the tour experience and upkeep of the area.
Some of the duties the Access Guide will perform
- Provide interpretive tours to groups ranging from 1 to 6 people
- Provide quality customer service to visitors and perform crowd management duties, acting as a ticket taker as needed
- Perform daily set-up, take down, and cleaning of the exhibit
- Develop a complete and thorough understanding of the crew compartment and its subsystems
- Perform maintenance and administrative tasks as directed
Volunteers must possess strong interpersonal communication, public speaking, and customer service skills; able to quickly master technical systems; be dependable, punctual, and willing to commit to a schedule; be self-directed and willing to take initiative.
Tours of the trainer are scheduled on Fridays, Saturdays, and Sundays. Volunteers are asked to work at least two shifts per month with a one-year commitment. The minimum age requirement is 18. Training will be provided.
Education and Work Experience preferred:
- Interest in space, flight, engineering, history or museums
- Experience working in a customer service or educational setting
- Foreign language skills
- At least 18 years of age
- Able to provide excellent customer service
- Able to speak in public and respond to customer inquiries
- Able to maintain a calm, pleasant, and cheerful demeanor in a variety of situations
- Able to listen and communicate with people of diverse backgrounds and ages
- Must present a professional appearance
- Self-directed and willing to take initiative
- Willing to follow MOF rules and procedures
To apply, please email email@example.com.